Banff Home Support Program helps residents live independently and comfortably

Growing older or facing unexpected challenges shouldn’t mean losing the comfort of home or staying connected with one’s community. But for many people, aging in place or living independently comes with hurdles—whether it’s keeping up with household tasks, preparing meals, or simply having someone to talk to. For many people, the right support can make all the difference.

The Town of Banff’s Home Support Program, made possible by a $45,000 donation from the Wim & Nancy Pauw Foundation, provides essential non-medical services to help residents remain in their homes and stay connected with their peers. This program bridges critical gaps for isolated and vulnerable residents, offering practical assistance and, often more importantly, emotional connections.

“Community well-being is at the core of everything we do,” said Cathy Geisler, Executive Director of the Wim & Nancy Pauw Foundation. “The Home Support Program provides seniors and individuals with the compassionate, hands-on support they need to live happily and independently in their own homes. It’s about ensuring Banffites feel valued, supported, and connected.”

Developed in response to the Town of Banff’s Age-Friendly Action Plan, this program bridges the gap for residents who don’t quite need medical care but could benefit from extra support to maintain their independence. It provides affordable home support services, ensuring individuals remain safe, happy, and socially connected.

One family member shared, “Social contact is important to everyone’s physical and mental health, especially seniors. In my mom’s weekly visits with the Home Support Worker, she has been able to share memories by looking through old photo albums and learning something new: origami!”

Clients consistently express their gratitude for the positive impact of the program. One client remarked, “We cannot say enough about how positively the Home Support Program has impacted our day-to-day lives. This program brings an element of compassion and awareness that meets very real needs in our community. Without it, who would know how difficult long-term disabilities can be to live with, day after day? This struggle would remain invisible if not for the vision behind the Wim & Nancy Pauw Foundation and the Town of Banff in creating this program.”

As Banff’s population ages, the Home Support Program will play an increasingly vital role. By supplementing Alberta Health Services’ medical home care, it enables residents to live happily and independently for as long as they can, while fostering connections, promoting engagement, and improving the quality of life for Banff residents who need it most.

For more information or to check eligibility, visit banff.ca/HomeSupport.

Special thanks to Sharon Phillips for providing pictures of her and her father in Banff.